Customer brought in a laptop which needed a hard drive replaced. He had taken it apart while a young child was nearby and it happened to grab the hard drive while he wasn’t looking and ran to play with it. It can no longer be found. So we had to order from HP the special adapter needed to connect a regular hard drive to the laptop. HP sent us the wrong one. Ok… it may be the third time in 2 months, but still, it’s HP, it happens. No big deal. We’ll just RMA it and get the right one from them. Well I call up to get the correct one, and am informed that we have to buy the hard drive with it. My immediate response was “why?”, but I politely asked how much a 100GB drive and kit would be. $575. Um…. no. Then the phone dies. I called them back and had the pleasure of another fun time on hold. All together now…. YAY HOLD! …..  So I finally get the information I need and no,  I didn’t hear wrong.  $200 for a 40 GB, $400 for an 80 GB, and $600 for a 100 GB.   That’s insane.  They could just by a new laptop for that, and that’s before we add anything to it to make any money off it!  I feel sorry for anyone that gets ripped off like that.